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Leave the Worries to Us

QeyMetrics Knows Customer Experience

We deliver a fully automated, production-ready application complete with calculated metrics, canned reports, and interactive visualizations. But that's just the beginning. We are with you every step of the way, and with decades of contact center and service operations experience, we make sure you succeed.

Customer Stories
1

Consult
Tell us your most critical business needs and where your performance issues lie. We will help you create the KPIs most impactful to your bottom line.

2

Customize
Set your thresholds and visual alerts; build in targets, goals, and benchmarks for your metrics and dashboard views; and tell us how often you would like your data to refresh.

3

Go
Be fully automated and production ready within 30 days with calculated metrics, canned reports, and interactive visualizations. Set up branding, SSO, and role-based security.

The Power of Customer Experience

We are customer experience experts, and make sure that you are, too. Within 30 days, we help you blend your data, discover your most powerful KPIs, and start using performance reports with the key indices and cross-metrics you need to succeed. We are there at each step, with unparalleled customer service that our clients know and trust.

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Customer Stories

Pest Control Company
Auto Club Services
Cable and Telecom

Unified Data for Faster Response Times to Critical KPI’s

How QeyMetrics Transformed One Pest Control Company's Reporting Systems

This company is the largest pest control company in the world, but its reporting systems needed a boost. A long lag time in delivering updated sales and service performance metrics meant managers were missing opportunities for growth and improvement. See how QeyMetrics transformed their reporting processes into rapid-response, interactive tools offering fresh new data at a touch.

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Transforming Business Intelligence to Fuel Sales and Customer Service

An Auto Club Takes the Performance Wheel Using Qeymetrics

To achieve sales and customer service objectives, executives at an auto club needed to closely monitor performance across a structurally complex enterprise of 70 branches, seven contact centers and a website. See how QeyMetrics was able to integrate data from 15 unique sources and turn it into colorful visualizations viewable anytime, anywhere, on interactive dashboards with drill-down capacity to the agent level.

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How One Company Improved its Root Cause Analysis for Field Services

Leading Cable Operator Discovers the Power of QeyMetrics

Cable providers understand that there are a multitude of issues that reoccur and that it wastes precious time and money to send a technician if the problem does not appear while they are on site. See how QeyMetrics promotes increased efficiency across metrics from tracking and managing service requests to timely identification and resolution of outages.

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See QeyMetrics in Action

Watch a Demo